Tickets and cards on file
Keep IPAF, PASMA, CSCS, electrical and gas qualifications on each engineer's record with expiry dates, so you can check them before sending someone to a site that asks.
For maintenance, facilities and field engineers
For engineers who are never in the office.
Your engineers start from home, cover three sites before lunch and finish wherever the last job is. Employr keeps their hours, safety documents, van kit and job sign-offs in one place.
Clock-ins and the rota are free for up to 5 employees. Projects, RAMS sign-off, equipment and sign-off forms are on Team.
The problem
You can't see the work, so you rely on the paperwork.
Maintenance and field teams rarely share a base. An electrician starts at a school, a multi-trade engineer does a reactive call-out at an office block, and a planned service runs over into the evening. The office finds out what happened from a job sheet, a text or a phone call.
That's fine until a client queries an invoice, asks who attended, or wants to know whether the engineer read the site's RAMS. Then you're piecing together the day from photos and memory.
- Hours reported from memory at the end of the week
- Job sheets signed on paper, or not at all
- Van stock and tools with no record of who has what
- Site RAMS and permits on loose sheets
How a day runs in Employr
From the first call-out to a signed job sheet.
- Step 1
Plan planned and reactive work
Put planned maintenance visits on the rota as shifts, with the site in a Location field and any instructions in the description. Set up each contract or site as a project with the address and client contact, so engineers can check the details before they set off.
Planned visits by site - Step 2
Clock on to each job
Engineers clock in to the project they're working on and clock out when they leave. Moving to a second site is a clock-out and a new clock-in, so the hours land on the right job. Up to five entries a day covers a busy day.
Clocking on to a job - Step 3
Sign off the site's documents
Build a form, attach the site's RAMS, method statement or induction and add it to the job, choosing the engineers who need to sign. Or send it as a safety document to roles or people. Before starting, they sign on their phone to confirm they've read and understood it (signature, name and time recorded), and you can see who hasn't.
Site documents signed - Step 4
Sign off the job
Attach your job sheet or service checklist as a form on the project. The engineer fills it in, adds photos, and the client signs on the phone or tablet. The signed record stays with the job.
Job sheet signed by the client
Built around field work
What's different for maintenance and field teams.
Van stock and tools
Engineers sign test kit, access equipment and power tools out to themselves, or to a project with a signature when it's going to one job. You can see what each engineer has before they leave.
Your own job sheets
Build forms around how you work: a reactive call-out sheet, a planned service checklist, a permit to work or a handover. Ask for engineer or lead signatures on a team form, and client signatures on a client form signed in person.
Late and early work
Evening callouts and early starts keep their real dates and times. Corrections for a forgotten clock-out go through a request with a reason, for entries from the last 35 days.
Why maintenance teams use it
Know what happened on site without being there.
Hours against each job
Clock entries are tagged to the client's project, so you can see time on each site and check it before pay preparation.
Who signed the RAMS
Signed acknowledgements are recorded per engineer and per document, ready if a client or facilities manager asks.
Signed job sheets
Photos, answers and the client's signature are saved on the project rather than in the van.
Not per engineer
Team is £45 a month for up to 25 employees. Adding another engineer within that limit costs nothing extra.
What Employr doesn't do
Employr isn't field service management software. It doesn't dispatch jobs automatically, plan routes, create quotes or invoices, cost jobs, run payroll or track engineers with GPS. It doesn't provide lone-worker alarms. It needs an internet connection to save records, and location is only attached at clock-in if the phone already allows it.
Keep exploring
Related features and industries.
Questions
Common questions.
Is Employr field service management software?
No. It doesn't dispatch, route, quote or invoice. It handles the people side: rota, clocking in, safety documents, equipment and signed job sheets. Many teams use it alongside their job or helpdesk system.
Can engineers clock in from home or the van?
Yes. They clock in from the Employr web app on their phone when work starts, and pick the job if you use projects. Native Android and iOS apps are in development.
Can the client sign the job sheet?
Yes. Add a client form to the project and the client signs it in person on the engineer's phone or tablet, with photos and answers saved together. Employr doesn't send the client a link. Lead or engineer signatures go on a separate team form.
Can I see which engineer has which test equipment?
Yes. Engineers sign equipment out to themselves, or to a project with a signature, and it stays marked as out until it's returned.
Do you track engineers' locations?
No. Location can be attached at the moment of clocking in if the phone allows it, but it's optional and there's no tracking during the day.
Does it work for technicians outside the UK?
Yes. You set your own documents, forms and roles. Whether you call them engineers, techs or tradies, and RAMS, SWMS or JSAs, the flow is the same.
Which plan do we need?
Clocking in and the rota are free for up to 5 employees. Most maintenance teams need Team for projects, safety documents, equipment and sign-off forms: £45 a month for up to 25 employees.
Try it with your engineers
Every job's hours, RAMS and sign-off in one place.
Clocking in and the rota are free for up to 5 employees. Add projects, RAMS sign-off and equipment on Team.